Family Care Medical Center: Silva Mildred D MD at 11616 Lake Underhill Road in Orlando, Florida

Customer Reviews about Family Care Medical Center: Silva Mildred D MD

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  I most recently had two refills given to me on my daily maintenance medication (for thyroid) I needed only one more. I was between insurance coverage after changing jobs and in the meantime was unable to afford an out-of-pocket office visit and blood work done at the lab. Obviously not an ideal situation, but one that can't be too rare. I contacted Dr. Silva's office and told them my situation and that in just a few weeks my new insurance would be active, however the Doctor STILL REFUSED to refill my daily medication without me first paying the money to have lab blood work done and come in-person for a visit. Actually, to make things worse, they said okay at first, and then called me back (the receptionist, never the doctor herself) and said they weren't going to approve another refill, and that they need me to come in after getting blood work done. Keep in mind, I have been on the same medication for TWO YEARS, with her continuously ordering increasing strength. It wouldn't hurt anything to keep taking the same dose, but it will definitely hurt my body to just STOP the medication cold turkey. This is reckless, irresponsible, and she just lost a patient. I told them that by their actions I am being forced to quit medication cold-turkey that I have been increasing in strength over the past 2 years, and they just said "Oh well, call us back once you have the new insurance." Even if I did pay out of pocket, they take weeks to schedule an appt and that is AFTER I get the blood work done. I work full-time and it is difficult for me to get to these appointments. I am instead going to go to another doctor who actually cares about the patient first, and the money their office makes second.
  May 02, 2017

  by Christopher Holdorf

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About Family Care Medical Center: Silva Mildred D MD in Orlando